Privacy Policy

At Sims Creations, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

When you visit our site or place an order, we may collect the following information:

• Personal Information: Name, email address, billing and shipping address, phone number, payment details.
   
• Order Information: Details about your purchase, including products ordered and preferences.
   
• Technical Information: Your IP address, browser type, and interaction data (e.g., pages viewed).
   

We use the information we collect to:

• Process and fulfill your orders.
   
• Communicate with you about your order or inquiries.
   
• Improve our products and customer experience.
   
• Send occasional updates, promotions, or announcements (if you’ve opted in).
   

We implement a variety of security measures to protect your personal information. Your data is securely stored, and payment transactions are processed through secure payment gateways.

We do not sell, trade, or rent your personal information to third parties.

Our website may use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve site functionality.

You can choose to disable cookies in your browser settings, but this may affect your experience on our site.

We may use third-party services (e.g., payment processors, shipping providers) to assist with order fulfillment. These parties only have access to the information necessary to perform their specific services.

You have the right to:

• Request access to the personal data we hold about you.
   
• Request corrections to your data.
   
• Request the deletion of your data, where applicable.
   

To exercise these rights, please contact us at:
📧 logistics@simscreations.net 

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.