Sims Creations

Terms and Conditions

Terms & Conditions
Effective as of June 19, 2025

Welcome to Sims Creations LLC. By accessing and making a purchase through our website, you agree to the following terms and conditions. Please read them carefully before placing an order.

Product Information
All Sims Creations LLC products are handcrafted in small batches. As a result, slight variations in color, texture, and scent may occur and are considered normal. These variations do not impact the quality, safety, or performance of the product.

Pricing & Payment
All prices are listed in U.S. dollars (USD). Payment is required at the time of purchase through our secure checkout process. Prices and availability are subject to change at any time without prior notice.

Shipping
Orders are processed and shipped within the time frame specified at checkout. Sims Creations LLC is not responsible for delays caused by shipping carriers or for incorrect shipping information entered by the customer during checkout.

Allergies & Sensitivities
Our products are crafted with high-quality, natural, and skin-friendly ingredients. However, individual sensitivities and allergic reactions are still possible. By purchasing and using our products, you acknowledge and accept this risk. We strongly recommend conducting a patch test before full use. Sims Creations LLC is not responsible or liable for any allergic reactions, skin sensitivities, or adverse effects that may result from product use.

Intellectual Property
All content on this website—including product descriptions, images, logos, designs, and branding—is the exclusive property of Sims Creations LLC and may not be copied, reproduced, or distributed without express written permission.

Limitation of Liability
Sims Creations LLC takes great care in crafting safe, high-quality products. However, by purchasing and using our products, you agree that Sims Creations LLC shall not be held liable for any direct, indirect, incidental, or consequential damages, injuries, or losses that may result from product use, misuse, or inability to use the product. Liability, if any, is strictly limited to the purchase price of the product in question.

Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website following any changes constitutes your acceptance of the revised terms.

Return and Refund Policy

Return & Refund Policy

At Sims Creations LLC, all of our products are handcrafted with care, and we take pride in delivering quality in every order.

At this time, we do not offer refunds, but your satisfaction remains a top priority.

If your order arrives damaged, broken, incorrect, or defective, please contact us within 7 days of delivery at 📧 logistics@simscreations.net with your order number and clear photos of the issue.

✅ We will send a replacement at no cost to you
❌ You do not need to return the damaged item

Thank you for supporting our small business and for trusting Sims Creations LLC. We’re always here to help with any concerns about your order.

Terms and Conditions

Product Information All Sims Creations LLC products are handcrafted in small batches. As a result, slight variations in color, texture, and scent may occur and are considered normal. These variations do not impact the quality, safety, or performance of the product.

Pricing & Payment All prices are listed in U.S. dollars (USD). Payment is required at the time of purchase through our secure checkout process. Prices and availability are subject to change at any time without prior notice.

Shipping Orders are processed and shipped within the time frame specified at checkout. Sims Creations LLC is not responsible for delays caused by shipping carriers or for incorrect shipping information entered by the customer during checkout.

Intellectual Property All content on this website—including product descriptions, images, logos, designs, and branding—is the exclusive property of Sims Creations LLC and may not be copied, reproduced, or distributed without express written permission.

Changes to Terms We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website following any changes constitutes your acceptance of the revised terms.